Privacy Policy

1. Who We Are

Maiife ("we", "us", "our") builds VibeCop, Gradus and the Maiife console, and is operated from Chennai, Tamil Nadu, India. This notice covers our website, maiife.ai. For any privacy-related enquiries, contact us at contact@maiife.ai.

Our products have their own notices: the VibeCop and Gradus Privacy Policy and the Maiife console privacy notice.

2. Information We Collect

• Call bookings: when you book a call on our contact page, the booking is handled by Cal.com, which collects your name, email address, the time you choose and anything you add to the booking form, and shares them with us.
• Emails: if you write to contact@maiife.ai, we keep your message and your contact details.
• Sign-up and sign-in: if you create an account or sign in on maiife.ai, we collect your email address and password (stored hashed by our authentication provider, Supabase) or, if you use Google or GitHub, your identity from that provider, and which product you signed up for. We email you a verification code, and we notify our team of each sign-up attempt, including the email address used. To stop automated sign-ups we count attempts per network and per email address, storing only one-way hashes of them, and where it is enabled, Cloudflare Turnstile checks that a sign-up comes from a person.
• Earlier enquiries: if you sent an enquiry, requested a demo or joined a waitlist through an earlier version of this site, we hold what you submitted — typically your name, email address, company, role and message.
• Technical data: like any website, our host (Vercel) processes your IP address and browser details to deliver pages and to protect the site from abuse.

This site does not currently run any analytics. An earlier version recorded anonymous page-view events — the page address, referring page, campaign tags and browser user-agent string — without cookies. That collection has stopped.

3. How We Use Your Information, and Our Legal Bases

• To respond to your enquiries and hold the calls you book — legitimate interests, or steps you ask us to take before entering into a contract.
• To create, secure and operate your account — performance of our contract with you.
• To send product updates, only if you opt in — consent, which you can withdraw at any time.
• To protect the site and prevent abuse — legitimate interests.
• To comply with legal obligations — legal obligation.

Under India's Digital Personal Data Protection Act, 2023, we rely on the consent you give when you submit your details for these purposes, and on the legitimate uses the Act permits, such as complying with the law.

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Data Storage & Security

Your data is stored in a PostgreSQL database hosted by Supabase in Singapore (AWS ap-southeast-1), with row-level security enabled. It is encrypted in transit (TLS) and at rest.

Our database is in Singapore. Vercel, Cal.com, Cloudflare and Google, which provides our email, are based in the United States and may process your data there and elsewhere.

5. Data Retention

We have not yet set fixed retention periods for enquiries, call bookings or emails; we keep them until you ask us to delete them. Account data is kept while your account exists — the product notices linked above describe what happens when an organisation is deleted. Page-view records from the site's earlier analytics contain no name or email address and may be kept indefinitely.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for marketing communications at any time.
• Object to processing we carry out on the basis of legitimate interests.
• Under India's Digital Personal Data Protection Act, 2023, nominate someone to exercise these rights for you.
• Lodge a complaint with a supervisory authority if you are in the EU/EEA, or approach the Data Protection Board of India if you are in India.

To exercise any of these rights, email contact@maiife.ai. We respond within 30 days.

Grievance Officer (India, Digital Personal Data Protection Act, 2023): Sakthivel Chandrasekaran — contact@maiife.ai

7. Cookies & Local Storage

Apart from the Cal.com booking calendar on our contact page, described below, our marketing pages set no cookies and load no analytics or tracking scripts. Two display choices — the audience view you pick and whether you dismissed the VibeCop banner — are kept in your browser's local storage and are never sent to us.

If you sign in on maiife.ai, our authentication provider (Supabase) sets an essential sign-in cookie, shared with the maiife.ai product subdomains so that you stay signed in across them. The booking calendar on our contact page is provided by Cal.com and may set its own cookies; see Cal.com's privacy policy.

Cookies used by the Maiife console are described in the console privacy notice, and those used by VibeCop and Gradus in the VibeCop and Gradus Privacy Policy.

8. Third-Party Services

• Vercel — website hosting and edge delivery.
• Supabase (AWS ap-southeast-1, Singapore) — database and authentication.
• Cal.com — call booking on our contact page.
• Google Workspace — our email provider: verification codes, sign-up notifications and the messages you send us.
• Cloudflare — Turnstile bot check on sign-up, where enabled; it receives your IP address and information about your browser.
• Google and GitHub — sign-in, only if you choose to sign in with them.

Each provider processes data under their own privacy policies. We only share the minimum data required for each service to function.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact

If you have any questions about this privacy policy, please contact us at contact@maiife.ai.